We’re currently experiencing an issue with our Payment Processor, which is preventing checkout on new orders.
Our team is working to restore service as quickly as possible. At this time, checkout is temporarily unavailable.
This issue does not affect any orders that have already been processed. Your order will be shipped without delay.
Thank you for your patience. We’ll have things up and running as soon as possible!
Frequently Asked Questions
Shipping
Why can’t I complete my purchase?
We’re currently experiencing an issue with our Payment Processor, which is preventing checkout on new orders. Our team is actively working on restoring service.
When will this be fixed?
We’re working on restoring service as quickly as possible. While we don’t have an exact timeline yet, restoring checkout is our top priority. Subscribe to be notified when
checkout is restored.
Have I been charged if my order didn’t go through?
No. Payments are not being charged at this time, so you won’t be charged for any unsuccessful attempts.
Are previously placed orders affected?
No. Any orders placed prior to this disruption will be shipped without delay.
Is my payment information safe?
Yes. This issue is related to payment processing, not security. Your information remains safe and secure.
Is there another way to place an order?
At this time, orders cannot be completed until the Payment Processing is restored.
How can I find out when service will be restored?
Subscribe to our email list for updates and
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